The Styles of Conflict Handling
Understanding the Different Types of Conflict
Conflict can be a difficult thing to manage, but understanding the different types of conflict can help you better handle it. In this article, we'll explore the different styles of conflict handling that are differentiated along two dimensions.
The Two Dimensions
The two dimensions that differentiate conflict styles are the degree of assertiveness and the degree of cooperativeness. Assertiveness is the degree to which one party is trying to press their point of view and cooperativeness is the degree to which both parties are trying to collaborate to find a mutually beneficial solution.
The Five Styles of Conflict
These two dimensions can be used to identify five different styles of conflict handling. These are: avoiding, accommodating, competing, compromising, and collaborating.
Avoiding
The avoiding style of conflict handling is when one party is trying to avoid the conflict altogether. This is usually done by either ignoring the conflict or attempting to withdraw from the situation.
Accommodating
The accommodating style of conflict handling is when one party is trying to give in to the other party's demands. This is usually done in order to maintain harmony in the relationship.
Competing
The competing style of conflict handling is when one party is trying to assert their point of view and win the conflict. This is usually done by using force or by trying to overpower the other party.
Compromising
The compromising style of conflict handling is when both parties are trying to find a mutually beneficial solution. This is usually done by both parties giving up something in order to reach an agreement.
Collaborating
The collaborating style of conflict handling is when both parties are trying to work together to find a solution that meets both of their needs. This is usually done by working together to come up with a creative solution that both parties can accept.
Conclusion
Understanding the different styles of conflict handling can help you better manage the conflicts in your life. Knowing the two dimensions that differentiate these styles can help you identify which style is best suited for a particular conflict.
